- Shipping & Returns
Shipping & Returns
Returns Policy: You may return new items within 30 days of delivery for a full refund for any reason. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item or defective item, etc.). You should expect to receive your refund within a week of our receipt of the returned package.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping: We can ship to virtually any address in the world. When you place an order shipping costs are displayed based on the shipping option you choose. Please allow 8 to 12 business days for processing and completion of your order. We will notify you if we anticipate delays beyond that time frame.
Photography: Numerous variables influence the correct representation of our agate ringlets as displayed on our website. We strive to provide you with as accurate a photograph as possible. When appropriate, transparent ringlets are photographed with back-lighting to display the array of colors. Opaque stones are typically imaged with reflective lighting only. We use full-spectrum lighting to mitigate color variance however, individual computer monitor settings including color pallet, brightness, and contrast influence true color representation. Should you not be pleased with the color of the agate ringlet you receive, our return policy allows for a full refund on returned items.